Draft wording for ISMA to review
Our promises
Plain words about what we keep, who can see it, what the phone will never do, and what happens if the service ever ends.
What we keep, and for how long
For every call we keep the time, the number dialed, what answered and how long the call lasted. That is what the call list is made of.
Check Privacy settings to see what can be saved for your calls. Phonetic does not record call audio.
On supported phones, you can allow Phonetic to keep words temporarily to resume the same call if the connection drops. AI and voice services follow their own privacy rules.
Your words are yours
Download everything we keep about your household, whenever you like.
Delete one call or every call, at any time. Deleting is permanent.
Who can see calls
The household organizer can see the call list.
A phone is shared by everyone at home, so we never guess who was speaking. Calls are listed by number and time, never by person.
It always says it is an AI
Every call begins with the voice saying what it is. It never pretends to be a person.
It never promises to keep a secret.
Your AI agent follows your rules
With Phonetic Absolute you can connect an AI agent, like OpenClaw or Hermes Agent. It can only do what you allow: answer its number, ring the phone, or read your calls. Each one is a separate choice.
It never rings during your quiet hours. Disconnect it at any time and it loses access at once.
No emergency calls
This phone cannot call emergency services or any other telephone. Keep another phone nearby, always.
If someone asks it for help, the assistant says:
“I can’t call for help. Please hang up and use another phone to call 112.”
Flat plans, nothing metered
The TIC (Telephony Intelligence Core) is yours once you buy it. Starter is free with every TIC. Phonetic Absolute is a flat monthly or yearly plan. It unlocks features, not more phones. One plan covers every phone in your home.
We never charge by the minute or by the call. Cancel any time and your plan stays active until its end date. If a payment fails, everything keeps working for 7 days while you sort it out.
If the service ever ends
- We tell you at least 90 days before.
- We refund any plan time you paid for and did not use.
- You can download everything first.
- When anyone dials, the phone plays a short message that explains what happened.
- Your phone and your TIC stay yours.
Your Wi-Fi password never reaches us
You type it on the TIC's own setup page, not on this website. It goes straight to the TIC and stays there. It is never sent to Phonetic.